Electronic Reserves

Originally published in 2004. In this book Kathy Hall analyses recent educational reform in England relating to primary education and literacy. By taking account of themes such as globalisation, teacher education, children's learning and especially literacy, she develops a critique of government reactions and explores alternative responses to the crucial...

This book provides a comprehensive overview of how to strategically manage the movement and storage of products or materials from any point in the manufacturing process to customer fulfillment. Topics covered include important tools for strategic decision making, transport, packaging, warehousing, retailing, customer services and future trends. An introduction to...

To expand existing literature on loyalty schemes, the impact of stand-alone vs. multi-partner programs on customer loyalty was evaluated. In addition, the effects of store satisfaction, membership in competing programs, as well as various shopper characteristics were tested. Therefore, interviews were conducted with loyalty executives and a survey was carried...